Terms of Service

1. SMS Program Description

Faster Plumbing operates an A2P 10DLC SMS messaging program to communicate with customers across South Florida, including Palm Beach, Broward, Miami-Dade, and Martin Counties. By opting in, you agree to receive recurring automated text messages for the following purposes:

• Appointment scheduling, confirmations, and reminders
• Technician dispatch and arrival notifications
• Service estimates, updates, and job completion notices
• Invoices and payment-related notifications
• Promotional offers, discounts, and seasonal specials
• Review and customer satisfaction follow-ups
• General customer support communications

Message frequency varies based on your activity and service schedule.

2. How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any text message from us. You will receive one final confirmation and no further messages will be sent. To re-subscribe, text START to our business number or opt in again via our website.

3. Support & Contact Information

For help with our SMS program, reply HELP to any message or contact us directly:

4. Message & Data Rates

Standard message and data rates may apply to all SMS messages sent and received. These charges are billed by your mobile carrier. Faster Plumbing does not charge for SMS messages. Contact your wireless provider for details about your plan and applicable rates.

5. Carrier Liability Disclaimer

Mobile carriers (such as AT&T, Verizon, T-Mobile, and others) are not liable for delayed or undelivered messages. Message delivery is subject to your network operator's availability and coverage. Faster Plumbing is not responsible for messages that are delayed, blocked, or undelivered due to factors outside our control, including carrier filtering, network outages, or device settings.

6. Age Restriction

Our SMS program and services are intended for individuals 18 years of age or older. By opting in or submitting a service request, you confirm that you are at least 18 years old. We do not knowingly collect information from or send marketing messages to anyone under the age of 18.

7. Privacy Policy

Your use of our SMS program and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. Our Privacy Policy confirms that your SMS opt-in information will never be sold or shared with third parties for marketing purposes.

8. Services Covered

Faster Plumbing provides licensed plumbing services including, but not limited to:

• Water Heater Repair & Installation
• Certified Backflow Installation, Inspection & Repair
• Sewer Repair & Replacement
• Lavatory, Shower & Kitchen Faucet Services
• Septic & Drain Fields
• Water Shut-Off Valve Service
• Toilet Repair & Installation
• Drain Cleaning & Clog Removal

9. Modifications

Faster Plumbing reserves the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our services or SMS program after any modification constitutes your acceptance of the updated Terms.